Managed Services

As organizations embrace new technologies at a rapid pace, they end up experiencing Operational inefficiencies due to manual tasks and escalating Tier2 / Tier3 support costs. With the multitude of Open Source and proprietary technologies and vendors, organizations end up needing expertize to perform Strategic IT Assessment, Digital transformation Roadmapping, Technical Pre-Sales support. Terawe provides full spectrum of managed services to organizations which can be leverage to supplement their in-house expertise. Our managed services include:

Basic Managed Services

Tier2 / Tier 3 Reactive Support in Business Hours or 24X7

Advanced Managed Services

Operations Management, Cloud Enablement, Customer Engagement, IT task automation, SLA driven proactive monitoring, workload migration, Pre-Sales technical and business guidance, Business and Technology assessments, strategic transformation roadmap development